The voice calling Simon back

The public PlayStation profile introduces Richard through a request to return and put things to rest. It deliberately leaves his connection to Simon unexplained. Terry O’Quinn is the performer identified by the official cast announcement.

If you have only just heard that call, you can stop at the introduction. The CEG route and his involvement in the disaster are later revelations, not facts Simon necessarily knows at the beginning.

SILENT HILL: Townfall shows Richard in a suit under red light.
Richard in official promotional imagery. Image source.

What changes when you play Richard

Part 5 puts Richard inside the CEG HQ route. The supplied guides describe collecting a Shotgun from a body, obtaining the building maps and working upward toward the Boardroom. Eurogamer records six map sheets for CEG HQ; that does not establish a total for the whole game.

The section has its own weapon and ammunition context. Do not use a claim that Richard has generous Shotgun supplies to assume that Simon’s earlier streets have the same resources. Likewise, the reported ending model counts Simon’s kills separately from Richard’s.

Use the projector objective to locate your next room

The projector needs a bulb, a lens and the slides. The bulb is in fourth-floor Media’s storeroom; the lens is in the third-floor CFO’s office, reached through Finance. Fit the bulb before the lens in the fifth-floor Boardroom.

Activating the projector provides the Maintenance Key, which opens the route to the Mezzanine Meeting Room and its slides. The agenda orders them D → F → B → C → E → A, using their symbols and subjects. Completing that sequence leads to the CEO Access Card.

The main walkthrough gives the doors, generator setup and item sequence. This profile identifies the character and objective; it does not replace the route when you are standing at a locked office.

Later story: why his request is not neutral

IGN’s explanation identifies Richard Shaw as CEG’s executive figure and connects his arrangement for Simon’s medical rescue with pressure to protect the company’s account of the catastrophe. Richard is trying to control responsibility for the event as well as his own fate.

The ending determines how their confrontation plays out. Do not treat one route’s death or escape as a universal outcome for Richard. Story explained covers the testimony and guilt; ending conditions covers the choices and reported gameplay factors.

Sources & scope

Written September 30, 2026 from the linked sources captured in the supplied research. AI assisted compilation and wording; no hands-on gameplay test is claimed. The capture date is separate from a game patch or source publication date.